Puresthato Payment Policy

Effective Date: January 16, 2025

At Puresthato, we strive to make your purchasing experience as smooth and convenient as possible. We understand that secure and reliable payment processing is crucial for our customers. This payment policy details the methods of payment we accept, security measures, and important information regarding your transactions with us.

Accepted Payment Methods

We offer a variety of payment options to cater to your needs:

  • Major Credit Cards: We accept payments from major credit card providers, including Visa, Mastercard, American Express, and Discover. You can safely input your credit card details during the checkout process, and we utilize secure encryption technology to protect your information.

  • Debit Cards: We accept debit cards that display the Visa or Mastercard logo, allowing you to pay directly from your bank account.

  • PayPal: For customers who prefer using PayPal, we provide this option for secure and expedited payments. You will be redirected to PayPal’s site to complete your purchase and then returned to our site upon successful payment.

  • Apple Pay & Google Pay: We also accept Apple Pay and Google Pay for quick and secure checkout on compatible devices, adding more convenience to our payment options.

  • Gift Cards/Store Credit: If you have a Puresthato gift card or store credit, you can use it toward your purchase. Please enter the gift card or credit code at checkout.

  • Other Payment Methods (If Applicable): We reserve the right to add additional payment methods in the future based on customer needs and market trends.

Security of Transactions

Protecting your payment information is our highest priority. We employ the following security measures:

  • SSL Encryption: All transaction data transmitted during your order is encrypted using Secure Socket Layer (SSL) technology. This prevents unauthorized access to your personal and financial information.

  • PCI Compliance: We adhere to the Payment Card Industry Data Security Standard (PCI DSS) guidelines to ensure that your credit card data is handled securely.

  • Secure Payment Gateways: We utilize trusted and reliable third-party payment gateways to process your transactions, ensuring that your financial information is not stored on our servers.

  • Fraud Detection: We employ advanced fraud detection systems to monitor transactions and prevent fraudulent activities, helping to protect both our business and our valued customers.

Order Confirmation

After a successful transaction, you will receive an email confirming your order. This confirmation will include the list of items you purchased, the total amount charged, and your order reference number. Please review this confirmation carefully and notify us of any discrepancies within 24 hours.

Payment Authorization

When you place an order, we immediately authorize your chosen payment method. This authorization is a hold on funds, but the funds will not be debited until we prepare your order for shipment. This way, you are not charged until your plants are ready to be sent out.

Pricing and Currency

All prices listed on our website are in United States Dollars (USD). We reserve the right to modify prices at any time without prior notice. However, you will be charged the price displayed at the time of your order.

Sales Tax

Applicable sales tax will be added to your order based on your shipping address. We comply with all relevant tax laws and regulations.

Payment Issues

  • Declined Payments: If your payment is declined, please contact your financial institution or try using an alternative payment method.

  • Disputes: If you have any concerns regarding a payment, please reach out to our customer service department. We are committed to resolving disputes fairly and efficiently.

  • Chargebacks: In the event of a chargeback, we will investigate the issue and may contact you for additional information. We reserve the right to block accounts associated with fraudulent activity.

Payment Refunds

Refunds are typically processed within 5-7 business days from the date of approval, depending on your financial institution’s processing times. Please note that refunds are issued using the original method of payment.

Changes to Payment Policy

We may update this payment policy from time to time to accommodate changes in payment processing methods, regulatory requirements, or customer needs. Any modifications will be posted on this page, and the effective date will be updated accordingly. It is your responsibility to review this policy periodically for updates.

Our Commitment

We are committed to ensuring your online shopping experience is convenient, secure, and enjoyable. Should you have any questions or concerns regarding our payment policy or the payment process, please don’t hesitate to contact us.

Contact Information: